info@sanmateo4cs.org (650) 517-1400 Child Care Referrals: Online (650) 517-1460

COVID-19: Coronavirus Disease
Resources and Responses

Important Annoucements

To help all providers apply the new and updated policies and requirements and make updates to their emergency preparedness plan, there are also resources and tools available at the California Health and Human Services Agency (CHHS) Early Learning and Care Playbook website , which provides information and links to tips, training, and other resources that will help providers and parents as they navigate the new guidance and requirements.

You can also directly view the Guidelines and Resources for Safely Reopening Early Learning and Care.

For San Mateo County schools, please view the Pandemic Recovery Framework for reopening schools from our county superintendent.

Use the links below to navigate a list of the most up-to-date resources, documents and webpages to help address any questions and concerns that you may have.

If you have any questions specific to COVID-19, please send us an email at covidresponse@sanmateo4cs.org.

San Mateo County

San Mateo County Reopening Plan

  • San Mateo County Health provides up-to-date news, resources and a comprehensive list of Frequently Asked Questions (FAQ) for a variety of Coronavirus related issues.

Local Coronavirus Contact Information

  • To stay informed and receive the latest guidelines and protocols provided by San Mateo County Health text ‘coronavirus’ to 211211 for text updates
  • For non-medical questions about Coronavirus, providers and residents in San Mateo County can call 211, available 24/7
  • Email questions about the Shelter in Place Order to: healthorderFAQ@smcgov.org
  • Legal Call Center has been established to answer questions about the Shelter in Place Order
    (650) 363-4588, available: Monday – Friday, 8 am – 4 pm

Other Local Resources

  • First 5 of San Mateo County: Coronavirus (COVID-19)
    Information for parents, caregivers, and staff working with young children.
  • San Mateo County Office of Education: The 2019 Novel Coronavirus (COVID-19)
    Provides guidance to parents, schools, school districts, preschools, and child care settings as well as general resources.

Supporting Children

Resources for Families

  • Local Resources for Families — San Mateo County COVID-19 Child Care Response Team

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Guidance for Child Care Providers

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Financial Assistance

Employment Opportunities

Public Benefits

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Food Supply

  • Ecumenical Hunger Program (EHP)
    Currently operating under new program hours, EHP is open to the public from Tuesday-Thursday to provide those in need with emergency food resources and household essentials.
  • Second Harvest of Silicon Valley
    Grocery programs that provide free nutritious groceries and fresh produce to residents of San Mateo and Santa Clara County. Food Connections help people find free groceries and other food resources in their neighborhood with multilingual staff to provide support along the way. Call in advance for pick up. Text “GETFOOD" to 408-455-5181 for local food distribution locations near you, or call 650-610-0800 or 1-800-984- 3663.
  • School Closure Meal Sites
    Any child or family with children 18 and under may pick up meals for the children during Coronavirus (COVID-19) school closures at these locations in San Mateo and Santa Clara County.
  • CA Meals for Kids Mobile Application
    Helps you find nearby California Afterschool and Summer Meal Programs Sites on your mobile phone.
  • The Six Fifty — Restaurants offering Pick Up / Delivery
    A running list to support local food businesses who remain open during ‘Shelter in Place’
  • CA Great Plates Delivered (Seniors)
    Great Plates Delivered SMC matches participating restaurants with qualified residents, including those who are 65 and older, and adults 60-64 who are at high-risk from COVID-19, to deliver three (3) nutritious daily meals. Delivery is arranged by the food provider and requires that delivery workers are pre-vetted by background checks and other screening, likely tapping into existing delivery infrastructure. Eligible residents include those who are COVID-19 positive or have been exposed to COVID-19, and individuals with an underlying condition. In addition, they must live alone or with one other eligible adult, may not currently be receiving assistance from other state or federal nutrition assistance programs, and earn less than 600% of the federal poverty limit. Great Plates Delivered SMC is open for enrollment now. Residents are encouraged to call (800) 675-8437, and speak to multi-lingual county staff to apply for meal delivery services.
  • CalFresh
    Calfresh is a nutrition program that helps low-income individuals and families purchase healthy foods & provides monthly financial assistance on a debit-like card (EBT card.) The amount of benefits depends on family size, income, and monthly expenses such as housing & utilities. The EBT card can be used at most grocery stores, markets, and neighborhood stores. Also call at 1-800-223-8383.
  • Meals on Wheels
    Food delivery program for older adults and adults with disabilities. Applicants must be age 18 or older and unable to prepare their own meals or go out to eat, and have little or no assistance to obtain adequate meals. Serve most of San Mateo County. Can contact at 650-323-2022.
  • Pandemic EBT (P-EBT)
    Because schools are closed due to COVID-19, children who are eligible for free or reduced-price meals can get up to $365 in benefits, called P-EBT, starting May 2020.
  • Women Infants and Children’s (WIC) Program
    Offers nutrition education and supplemental food to low-income women who are pregnant, post-partum or breastfeeding, and children under age 5. Not an emergency food program. Can also call 650-573-2168

Essential Services

  • SMC Connect
    Find Community Services in San Mateo County
  • Core Service Agencies — Emergency Safety Net Assistance
    The County of San Mateo offers eight Core Service Agencies to provide individuals and families with basic emergency and support services to stabilize their living situations, such as food, housing assistance, and other basic needs.
  • California Department of Public Health — Immigrant Communities Guidance
    Public Health is focused on ensuring all individuals, regardless of their immigration status, are protected from the outbreak and receive appropriate testing and treatment. Immigration officials have confirmed that any testing, treatment, or preventative care related to COVID-19 will not be considered as part of a public charge inadmissibility determination.
  • Free Internet Access —  Low-Income households may be eligible for 2 months of free internet access.
    • To view the offer from Comcast, visit INTERNETESSENTIALS.COM or call 1-855-846-8376 (English) or 1-855-765-6995 (Spanish).
    • Charter Communications will also offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not currently have a subscription, to enroll, call 1-844-488-8935.
    • A list of the measures taken by additional service providers in response to COVID-19 can be found here.

Emotional Support

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