COVID-19: Coronavirus Disease
Resources and Responses
Provider Resources
Family Resources
San Mateo County
San Mateo County Reopening Plan
- San Mateo County Health provides up-to-date news, resources and a comprehensive list of Frequently Asked Questions (FAQ) for a variety of Coronavirus related issues.
Local Coronavirus Contact Information
- To stay informed and receive the latest guidelines and protocols provided by San Mateo County Health text ‘coronavirus’ to 211211 for text updates
- For non-medical questions about Coronavirus, providers and residents in San Mateo County can call 211, available 24/7
- Email questions about the Shelter in Place Order to: healthorderFAQ@smcgov.org
- Legal Call Center has been established to answer questions about the Shelter in Place Order
(650) 363-4588, available: Monday – Friday, 8 am – 4 pm
Other Local Resources
- First 5 of San Mateo County: Coronavirus (COVID-19)
Information for parents, caregivers, and staff working with young children. - San Mateo County Office of Education: The 2019 Novel Coronavirus (COVID-19)
Provides guidance to parents, schools, school districts, preschools, and child care settings as well as general resources.
Supporting Children
- Talking with Children about Coronavirus
- Coronavirus Children’s Book
Available for download in 20+ Languages - Message for Parents, School Staff, and Others Working with Children — CDC
- Helping Children Cope With Changes Resulting From COVID-19
- Resources for Supporting Children’s Emotional Well-Being During the COVID-19 Pandemic
- 7 Simple Tips on How to Talk to Kids About the Coronavirus — Save The Children
- 3 Ways to Talk to Children About the Coronavirus — Teachstone
- What California Parents and Students Should Know About the Coronavirus: a Quick Guide — EdSource
- Coronavirus Children’s Book
- Audible — Free Audible Stories
For as long as schools are closed, Audible is providing a large collection of stories, including titles in 6 different languages, that will help children continue dreaming, learning, and just being kids. - Lakeshore — Free Resources
More than 1,000 resources for the classroom and home. - Teachstone — Coronavirus Resources for Educators and Parents
Create a free account to access blog posts, webinars, and downloadable resources for parents and educators. - Sesame Street — Staying Healthy
Browse this website in ‘Parent’ or ‘Child Care Provider’ mode to uncover resources on handwashing, following routines, and other healthy habits children should follow. - Zero to Three — At Home Activity Guide
Ideas for providing children with developmentally appropriate activities at home.
Resources for Families
- Local Resources for Families — San Mateo County COVID-19 Child Care Response Team
- Is It Safe to Bring My Child to Child Care during COVID-19?— Blog Post by Child Care Aware America
- Home Cleaning and Care with COVID-19 Positive Individuals — California Department of Public Health
General guidance for people with confirmed or suspected COVID-19 who are able to receive care at home, and to their household members and/or caregivers, regarding the cleaning residences and disposal of waste. - Centers for Disease Control Coronavirus Information
- Coronavirus Updates — Child Care Aware of America
Find the latest news and resources for child care professionals, families & policymakers. - Coronavirus (COVID-19) in California — California Government
News and updates on California’s response to the crisis. - Three Ways to Boost Your Resilience as a Parent — Greater Good Magazine
Take these steps to feel less overwhelmed during the coronavirus public health crisis. - Guide to Helping Families Cope with the Coronavirus Disease 2019 — National Child Traumatic Stress Network
A resource to help parents and caregivers think about how an infectious disease outbreak might affect their family, both physically and emotionally, and what they can do to help their family cope. - Tips for Families: Coronavirus — Zero to Three
Browse resources to support your family with talking about the coronavirus, self-care and time at home. - School Closure Meal Sites
Any child or family with children 18 and under may pick up meals for the children during Coronavirus (COVID-19) school closures at these locations in San Mateo and Santa Clara County.
Guidance for Child Care Providers
- California Department of Education — Coronavirus (COVID-19)
Information and resources regarding Coronavirus and California’s response - CDE Early Learning Care Division — Management Bulletin 20-04
COVID-19 Guidance on Apportionment, Attendance, and Reporting Requirements for Executive Directors and Program Directors of ALL Early Learning & Care programs - Child Care Law Center — Questions and Answers
Learn about the impact of Coronavirus on Family Child Care in California - Department of Health & Human Services — Child Care & Preschool Pandemic Influenza Planning Checklist
- California Child Care Resource & Referral Network — Coronavirus (COVID-19)
A running list of resources for families, child care providers, and businesses - California Alternative Payment Program Association — Coronavirus (COVID-19)
Visit this website for resources from the California Department of Education (CDE), California Department of Social Services – Community Care and Licensing Division. - Head Start — Coronavirus Prevention & Response
- Second Step — COVID-19 Response and Resources for Educators
- Center for Disease Control (CDC) — Coronavirus (COVID-19)
Visit this website for latest updates, how to protect yourself, what you need to know, and additional resources for the community - School Decision Tree — Center for Disease Control and Prevention (CDC) Considerations for School Closure
Guidelines for Health & Safety
- ORDER OF THE HEALTH OFFICER OF THE COUNTY OF SAN MATEO GENERALLY REQUIRING MEMBERS OF THE PUBLIC AND WORKERS TO WEAR FACE COVERINGS
- California Department of Public Health — COVID-19 Updates
Health & wellness information, daily updates on COVID-19 and FAQ - Coronavirus (COVID-19) — Center for Disease Control (CDC)
Visit this website for latest updates, how to protect yourself, what you need to know, and additional resources for the community - Coronavirus Risk Checker
Adults can measure their risk for COVID-19 using this guide by Emory University School of Medicine. - Cleaning, Sanitizing, and Disinfection Frequency Table — NAEYC
- COVID-19 Infection Prevention in Childcare Programs — CA OSHA
- Reminders for Using Disinfectants at Schools and Child Cares — CA Department of Pesticide Regulation
- Step-by-Step Cleaning Guides:
Financial Assistance
- CARES Act — Child Care Relief Fund
Eligibility for this grant program is limited to licensed child care centers and family child care homes, the application opens Monday, August 24 at 9am. All applications must be received by Friday, September 4 at 5pm. - CA R&R Network — Financial Assistance for Family Child Care Providers during COVID-19
(in Spanish: Asistencia financiera para proveedores de cuidado infantil durante el Coronavirus o Covid-19 ) - CA Department of Social Services — Coronavirus (COVID-19) Disaster Relief Assistance for Immigrants (DRAI)
(in Spanish: El proyecto de Asistencia para Inmigrantes Afectados por la Pandemia de la COVID-19(DRAI)) - Coronavirus Tax Relief
The IRS has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. - CA Tax and Fee Administration — COVID-19 State of Emergency
Visit their website to learn more about Relief Requests for individuals and businesses. - US Small Business Administration — Disaster Loan Assistance
SBA disaster loans offer an affordable way for individuals and businesses to recover from declared disasters. To learn more about SBA Disaster Loans, click here. - San Mateo County Economic Development Association
- COVID-19 Business Resources — Visit SAMCEDA’s website to learn more about Loan Assistance, Employer Guidance, and Additional Resources for businesses and workers impacted by COVID-19
- COVID-19 Business Continuity Action Plan — Guidance for small or medium-sized business owner or operators in San Mateo County.
- COVID-19 Fund Update & Small Business Assistance Program Plan
- San Mateo County Emergency Eviction Moratorium — Frequently Asked Questions
- Small Business Majority — COVID-19 Daily Updates for Small Businesses
Useful information about the ways small businesses can prepare for the impact of COVID-19 on their business and community. - Head Start — Learn about eligibility for General Disaster Recovery Funds
- Office of Child Care — Child Care and Development Fund (CCDF)
Flexible Spending of CCDF Funds in Response to Federal/State Declared Emergency - Financial Assistance for SMC Child Care Providers Chart
Click the link to view this simple chart and see what assistance you can apply for as a San Mateo County provider. - Paycheck Protection Program (PPP)
An SBA loan that helps businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. The application is very straightforward, and approved lenders began accepting applications on Friday, April 3. Organizations should apply NOW. Organizations will apply through any existing SBA 7(a) lenders or through any federally insured depository institution, federally insured credit union, and Farm Credit System institution that is participating. Organizations should consult with their current banking institution as to whether it is participating in the program, or use this list to identify an approved lender.
- Sample Application
- Toolkit that helps individuals, small nonprofits, and large nonprofits understand how to access the benefits available
- Detailed FAQ document on SBA 7(a) PPP loans
- Sample loan and forgiveness calculation sheet to help estimate total loan request
- Webinar recording: PPP Briefing
- A quick comparison between PPP Loans and traditional Economic Injury Disaster Loans
- How-to-apply article in Forbes
- Overview of SBA PPP & EIDL Loans
Employment Opportunities
- CDSS Community Care Licensing — Child Care Providers Needed
In order to comply with staff to child ratios, a temporary workforce is being recruited. If you are interested in participating, please answer the survey found in the link above. - California Job Search — COVID-19 Response
ONWARD CA is a one-stop resource for the people of California impacted by job loss during the COVID-19 Pandemic.
Public Benefits
- CA Public Health Department — COVID-19 Information for WIC Families
- CA Labor Commissioner’s Office — Coronavirus 2019
FAQs on laws enforced by the California Labor Commissioner’s Office. - CA Employment Development Department — Coronavirus 2019 FAQs
Visit their website to learn if you qualify for Disability Insurance, Unemployment Insurance or Paid Family Leave. Information for employers can also be found here. - CA Labor & Workforce Development Agency — Coronavirus 2019
Find resources for employers and workers, including this Benefits Chart with its active links. - CalWORKS
Information for Eligibility - CalFresh Food Assistance
SSI Recipients May be Eligible - Medi-CAL Health Coverage
- Benefits for Workers Impacted by COVID-19:
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Food Supply
- Ecumenical Hunger Program (EHP)
Currently operating under new program hours, EHP is open to the public from Tuesday-Thursday to provide those in need with emergency food resources and household essentials. - Second Harvest of Silicon Valley
Grocery programs that provide free nutritious groceries and fresh produce to residents of San Mateo and Santa Clara County. Food Connections help people find free groceries and other food resources in their neighborhood with multilingual staff to provide support along the way. Call in advance for pick up. Text “GETFOOD" to 408-455-5181 for local food distribution locations near you, or call 650-610-0800 or 1-800-984- 3663. - School Closure Meal Sites
Any child or family with children 18 and under may pick up meals for the children during Coronavirus (COVID-19) school closures at these locations in San Mateo and Santa Clara County. - CA Meals for Kids Mobile Application
Helps you find nearby California Afterschool and Summer Meal Programs Sites on your mobile phone. - The Six Fifty — Restaurants offering Pick Up / Delivery
A running list to support local food businesses who remain open during ‘Shelter in Place’ - CA Great Plates Delivered (Seniors)
Great Plates Delivered SMC matches participating restaurants with qualified residents, including those who are 65 and older, and adults 60-64 who are at high-risk from COVID-19, to deliver three (3) nutritious daily meals. Delivery is arranged by the food provider and requires that delivery workers are pre-vetted by background checks and other screening, likely tapping into existing delivery infrastructure. Eligible residents include those who are COVID-19 positive or have been exposed to COVID-19, and individuals with an underlying condition. In addition, they must live alone or with one other eligible adult, may not currently be receiving assistance from other state or federal nutrition assistance programs, and earn less than 600% of the federal poverty limit. Great Plates Delivered SMC is open for enrollment now. Residents are encouraged to call (800) 675-8437, and speak to multi-lingual county staff to apply for meal delivery services. - CalFresh
Calfresh is a nutrition program that helps low-income individuals and families purchase healthy foods & provides monthly financial assistance on a debit-like card (EBT card.) The amount of benefits depends on family size, income, and monthly expenses such as housing & utilities. The EBT card can be used at most grocery stores, markets, and neighborhood stores. Also call at 1-800-223-8383. - Meals on Wheels
Food delivery program for older adults and adults with disabilities. Applicants must be age 18 or older and unable to prepare their own meals or go out to eat, and have little or no assistance to obtain adequate meals. Serve most of San Mateo County. Can contact at 650-323-2022. - Pandemic EBT (P-EBT)
Because schools are closed due to COVID-19, children who are eligible for free or reduced-price meals can get up to $365 in benefits, called P-EBT, starting May 2020. - Women Infants and Children’s (WIC) Program
Offers nutrition education and supplemental food to low-income women who are pregnant, post-partum or breastfeeding, and children under age 5. Not an emergency food program. Can also call 650-573-2168
Essential Services
- SMC Connect
Find Community Services in San Mateo County - Core Service Agencies — Emergency Safety Net Assistance
The County of San Mateo offers eight Core Service Agencies to provide individuals and families with basic emergency and support services to stabilize their living situations, such as food, housing assistance, and other basic needs. - California Department of Public Health — Immigrant Communities Guidance
Public Health is focused on ensuring all individuals, regardless of their immigration status, are protected from the outbreak and receive appropriate testing and treatment. Immigration officials have confirmed that any testing, treatment, or preventative care related to COVID-19 will not be considered as part of a public charge inadmissibility determination. - Free Internet Access — Low-Income households may be eligible for 2 months of free internet access.
- To view the offer from Comcast, visit INTERNETESSENTIALS.COM or call 1-855-846-8376 (English) or 1-855-765-6995 (Spanish).
- Charter Communications will also offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not currently have a subscription, to enroll, call 1-844-488-8935.
- A list of the measures taken by additional service providers in response to COVID-19 can be found here.
Emotional Support
- Emotional Support and Well-Being Hotlines
The coronavirus (COVID-19) outbreak is changing life for all of us. If you are feeling overwhelmed with anxiety, sadness or depression, there are resources available to support you during this difficult time. - Guide to Well-Being During Coronavirus — Greater Good Magazine
Practices, resources, and articles for individuals, parents, educators, and health care professionals facing COVID-19. - Manage Stress for Health
California Surgeon General, Dr. Nadine Burke Harris, has a simple guide with things you can do every day, at home, to help support your mental and physical health. - 8 Grounding Techniques for When You’re Feeling Overwhelmed — Talkspace
Learn about Grounding Techniques with activities for physical and cognitive grounding techniques.
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Advocate
- Child Care Aware of America — Send a Message to Congress
Support child care during the Coronavirus (COVID-19) response. - Child Care Law Center — Send a Message to Congress
Inform your federal representatives to include support for child care providers in a second emergency relief package. - National Women’s Law Center — Send a Message to Congress
Tell Congress to protect working families during the COVID-19 crisis. - San Mateo County Economic Development Association — Business Economic Impact Survey
If you are a business affected by COVID-19, please take this survey to help develop financial assistance programs that can offer immediate relief. - Zero to Three — Send a Message to Congress
Ask Congress to address the urgent needs of babies and families.